Shipping policy

Enjoy a free deluxe delivery service!

We offer a complete, deluxe delivery service that includes free delivery, product assembly, packaging removal and mattress removal, making the delivery process as smooth and hassle-free as possible.

Offered for purchases in Sydney, Melbourne and Brisbane metropolitan areas (within 50km of the CBD by road) and excluding wall bed and space saving furniture installation and packaging removal.

Sydney Deliveries

Our delivery service covers the Sydney area and operates from Monday - Friday. Your delivery date and time window (either 7am – 12pm, or 10am – 3pm) will be confirmed at the time of purchase if your order is in stock. Our delivery team will contact you 30 minutes prior to arrival on your delivery day.

Delivery prices:

  • Delivery, assembly and packaging removal (up to 50km distance from Sydney CBD (excludes wall bed installation): Free!
  • Removal of old mattress: Free!
  • Removal of old bed base / bed surround: $150
  • Removal of other furniture: POA
  • Wall Bed delivery (SYD metro, does not include installation or packaging removal): Free!
  • Wall Bed installation: prices vary depending on the model being installed. Please contact your closest showroom for pricing and recommended installer information
  • Collection from warehouse (Wetherill Park): Free!

Melbourne Deliveries

The weekly truck to Melbourne leaves Sydney every Tuesday and all deliveries are completed on a Friday. Once the truck leaves Sydney, an appointment time will be made for your Friday delivery.

Delivery prices:

  • Delivery, assembly and packaging removal (up to 50km distance from Melbourne CBD, excludes wall bed installation): Free!
  • Removal of old mattress: Free!
  • Surcharge for non-Friday delivery: $100
  • Removal of old bed base / bed surround: POA
  • Removal of other furniture: POA
  • Wall Bed delivery (Melbourne metro, does not include installation or packaging removal): Free!
  • Wall Bed installation: prices vary depending on the model being installed. Please contact your closest showroom for pricing and recommended installer information

Brisbane Deliveries 

We have a regular truck to Brisbane from Sydney - covering the Brisbane area, Gold Coast and Sunshine Coast. Once the truck leaves Sydney, an appointment day and time will be made for your delivery.

  • Delivery, assembly and packaging removal (up to 50km distance from Brisbane CBD, excludes wall bed installation): Free!
  • Removal of old mattress: Free!
  • Removal of old bed base / bed surround: POA
  • Removal of other furniture: POA
  • Wall Bed delivery (Brisbane metro, does not include installation or packaging removal): Free!
  • Wall Bed installation: prices vary depending on the model being installed. Please contact your closest showroom for pricing and recommended installer information

Postage – Small items purchased online

Enjoy free postage for small items purchased via the website. Shipping expenses are confirmed at checkout. For Australia wide postage we use Australia Post with a signature required as proof of receipt.

National / Regional Deliveries:

We organise delivery of our products across Australia and overseas. We use professional furniture removalists to ensure goods are delivered safely. The prices below exclude Wall Bed and space spacing furniture installation and packaging removal.

New South Wales / Queensland / Victoria

  • Delivery rates are determined by distance by road from the Sydney, Melbourne or Brisbane CBD
  • 0 - 50km: Free! (delivery, assembly and packaging removal)
  • 51 - 100km: $290 (delivery, assembly and packaging removal)
  • 101 - 150km: $390 (delivery, assembly and packaging removal)
  • 151 - 200km: $490 (delivery only)
  • 201 - 300km: $590 (delivery only)
  • 301 - 400km: $790 (delivery only)
  • Greater than 400km: $990 (delivery only)

Australian Capital Territory (ACT metro)

  • All deliveries flat rate $450 (delivery only)

Adelaide metro

  • All deliveries flat rate $550 (delivery only)

Perth metro

  • All deliveries flat rate $650 (delivery only)

Customers are welcome to arrange for their own freight company to collect goods from our Sydney warehouse. Items must be paid for in full prior to being dispatched.

Please note: Due to space constraints in our showrooms and Work Cover restrictions, we cannot allow pickups from our stores. Should you wish to take floor stock with you at the time of purchase, our staff are unable to assist in lifting or carrying items from the showroom. We apologise for any inconvenience.